As far as we’re concerned when you have the builders in at home or on your business site you should be excited throughout the course of the construction project. It should be out with the old and in with the new, whether you’re having a new extension, new office layout or repairs and refurbishments carried out. You should be sat back enjoying seeing you grand design take shape. That’s what you’re paying for, after all.
Hopefully this will sound familiar to you. But we all know friends or family who have had a bad experience with dodgy builders who offer a sub-standard service. That’s if you haven’t suffered at the hands of the cowboys yourself.
When Which? magazine carried out a survey of 850 consumers on common problems and complaints about builders they found the building trade was second only to second hand car salesman for the number of complaints generated each year.
The survey highlighted five common problems faced by consumers. The first was poor communication from the builders during the course of the job and difficulties getting hold of the builder when they weren’t on-site. The second was rubbish being left behind after the job rather than cleared away before the builders left.
The other problems were a poor quality of job being performed, the costs overrunning far beyond the original quote, and the time taken for the job to finally be completed dragging on past the scheduled date. They’re all frustrating problems, and can all be solved by healthy dialogue between you and your builder.
At Apple Solutions we place communication at the heart of our building service. That starts with an upfront discussion about your plans so we can be clear on what you’re looking for. We’ll develop detailed designs following a site survey so you and we know we’re both aiming at the same end point. And we get rid of all the mess generated during the construction work so you’re not saddled with it when we’re gone.
Our base is in Stechford, making us ideally placed if you need a builder in Streetly. We can be out to you to take a look at your site, whether it’s your home or commercial premises in Streetly, soon after you give us a call and made first contact.
In the end it’s all about taking pride in our work. We hold trade accreditations including Registered FairTrades, TrustMark, CSCS and CHAS, so you don’t need to worry about the quality of work you’ll be getting. It’s in our interests to make sure you’re happy and satisfied, and only then are we satisfied with the job too.