Apple Solutions - Residential Builders in Birmingham, UK



Kitchen Extension Refurbishment for Mr & Mrs Craig

Project: Kitchen Refurbishment

Mr and Mrs Craig contacted us after seeing our details in the local publication as they were looking for a building contractor to build them a kitchen extension. After our first initial meeting with Mr Craig to understand his requirements we then produced a full written schedule of works for him.

A few weeks later a secondary meeting was arranged with Mr. Craig so we could go through the quote, schedule, and everything it entailed thus helping him make a firm decision.

Mr Craig called us a few days later to explain he had made a decision and it was to give the other company the project as they had (in his words) “sold him a dream” I explained to Mr Craig that obviously we were disappointed and that if he had any problems or needed some advice to give me a call.

6 months after the build had started I received a call from Mr. Craig explaining that he had made a mistake and that although he had been sold a dream it had turned out to be a nightmare and that he needed our help.

Mr & Mrs Craig said:

Apple Solutions originally bid for the project but the COWBOY Builder was more persuasive. The cowboy builder sold me a dream but delivered a nightmare, like the cavalry Apple Solutions rode to the rescue and put everything right the quality of their workmanship and the service John-Paul gave us was first class.

I must say John-Paul has restored our faith in builders I would recommend him to anyone…

Thanks John-Paul we are so happy with the finish.

So, if you’d like the same high level of service as Mr & Mrs Craig, please call us for a friendly chat on 0121 285 8586 or alternatively, send us your enquiry online or email us at and we’ll get back to you soon.

You may also like to find out more about us, discover the reasons why you should choose us, or request a copy of our guide to extensions or guide to choosing the right builder.